Sample Course-CVIT
Sample Course- Orientation to WebCT
Service Level Agreement-SLA
Troubleshooting Checklist
Work Request Order
Service Center Management -Repair Policy
Needs Assessment Summary- PDF file
Diebold Security - Higher Education - RFP Guidelines http://www6.diebold.com/opccsol/rfpguide/default.htm
Department of Education Request for Proposals Guidelines http://www.ed.state.nh.us/education/RFP/RFP.htm
Request For Proposal-RFP - PDF file
National Educational Technology Standards Project http://cnets.iste.org/ncate/n_new.html
SAMPI Philosophy http://www.wmich.edu/~sampi/philosophy.html
Technology Plans